Policy last updated: July 28, 2020

 

Presentation of the Lyon Meeting Privacy Policy

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Lyon Meeting cares deeply about the privacy of its visitors and users, it is fully committed to protecting their personal information and making appropriate use of it in accordance with data privacy protection laws. This policy describes how we collect and use personal information, including the related rights and choices available to our visitors.

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We advise you to read this policy, making sure you understand it completely, before browsing our website.

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1. Read with your full attention

This Lyon Meeting Privacy Policy describes how we collect and use information about each of our visitors.

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The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your rights.

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Read this policy and make sure you fully understand our practices relating to your personal information before browsing our website. If you read and fully understand this Privacy Policy, but remain opposed to our practices, you should leave this site immediately. If you have any questions or concerns regarding this policy, please contact us at: hb940-sb@accor.com.

 

By browsing our website, you acknowledge having read this Privacy Policy.

 

2. What information do we collect?

We collect two types of information about our Visitors:

Unidentified information that does not allow identification, concerning a Visitor who has not identified himself, may be made available to us or collected automatically as a result of his use of the Services (“Impersonal Information”). This impersonal Information does not allow us to identify the Visitor from whom it was collected. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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1. Individually identifiable information, therefore, information which identifies an individual, or which is capable, using reasonable means, of identifying an individual, or which may be of a private or sensitive nature (“Personal Information”) . The Personal Information that we collect is mainly of a relational nature (e.g. email address or telephone number), accounting (last name, first name, postal address) which is exclusively collected from Users via forms, relating to a session of consultation or use (IP address, geolocation and/or unique device identifier), concerning linked third-party accounts (such as the email or username relating to a PayPal, Google or Facebook account), and any other Personal Information provided to us by Visitors following one or more requested services. For the avoidance of doubt, any Impersonal Information relating to or linked to Personal Information (for example, in order to improve the Services we offer) is considered and treated by us as Personal Information, as long as such relationship or link exists.

3. How do we collect this information?
 
We collect information from your use of our website. When you visit our Website, we become aware of it and this usually results in the assembly, collection and recording of these uses, sessions and related information, both by our own means and using third party services as detailed in ‎ Chapter 6 below, including through the use of cookies and other tracking technologies, as detailed in Chapter 7 below.
 
We collect information that you voluntarily provide to us. For example, we collect Personal Information that you provide to us when you fill out a form; when you connect to our Services through third-party services like Facebook or Google; when you submit or transmit such Personal Information in connection with your use of any of our Services; and/or when you contact us directly, by any communication channel (e.g., emails).
 
We also collect information from third party sources as described in Chapter 6 below.

4. Why do we collect this information?
 
We collect this Information, impersonal and personal, for the following purposes:
1. To provide and operate our Services;
2. To develop, personalize and improve our Services, based on Visitors' common and personal preferences, experiences and challenges;
3. To provide our visitors with ongoing customer assistance and technical support;
4. To be able to contact our Visitors with general or personalized service-related notices and promotional messages (as detailed in Chapter 8 below);
5. To encourage, sponsor and offer certain contests, events and promotions, determine the eligibility of participants, monitor execution, contact winners, award prizes and rewards
6. To create aggregated statistical data and other aggregated and/or inferential Impersonal Information, which we or our business partners may use to provide and improve our respective services;
7. To comply with all applicable laws and regulations.

We only use your Personal Information for the purposes set out in Chapters 4 when we are satisfied that:
1. Our use of your Personal Information is necessary for the performance of a contract or to enter into a contract with you, or
2. Our use of your Personal Information is necessary for compliance with relevant legal or regulatory obligations of ours, or
3. Our use of your Personal Information is necessary to support legitimate interests we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of Lyon Meeting campaigns and identify technical problems), provided this is always implemented in a way that is proportionate and respects your privacy rights.

5. Where do we store your information?
 
Our company, Lyon Meeting, is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
 
All direct payment gateways offered by Wix.com and used by our company follow the standards established by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . PCI-DSS requirements help ensure the secure handling of credit card information by our platform and its service providers.
 
5.1. Visitors' personal information may be stored in information centers located in the United States, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions if necessary for the proper provision of our Services and/or as required by law (as explained below).
 
Our site host Wix.com Ltd. is established in Israel, which the European Commission considers to be a country providing an adequate level of protection for the Personal Information of residents of EU member states.
 
Wix affiliated companies and its service providers who, on behalf of Wix, store or process your Personal Information, are all contractually committed to protecting and securing it in accordance with professional standards, without regard to lesser legal requirements that may apply in their jurisdiction.

5.2 Application of the EU-US Privacy Shield and the Swiss-US Privacy Shield: Wix.com adheres to the EU-US Privacy Shield and Swiss-US Privacy Shield Regulatory Frameworks with which it has been certified as compliant. Wix.com is committed to submitting all Personal Information originating from member countries of the European Union (EU) and Switzerland respectively, relating to the Privacy Shield Regulatory Framework, to the Principles applying thereto. To learn more about the Privacy Shield Regulatory Framework, see the Privacy Shield List established by the US Department of Commerce, here.

Wix.com is responsible for processing Personal Information received under the Privacy Shield Framework and subsequently transferred to a third party working on its behalf. Wix.com complies with the Privacy Shield Principles with respect to all onward transfers of Personal Information from the EU, including the liability provisions for such transfers.

With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, Wix.com submits to regulatory oversight authorities established by the U.S. Federal Trade Commission (FTC). In certain cases, Wix.com may be asked to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so when the local data protection legislation permits this.

If you have an unresolved complaint relating to privacy or data use that we have not responded to satisfactorily, contact (free of charge) our third party dispute resolution office based in the USA at https:// feedback-form.truste.com/watchdog/request.

Under certain conditions, more specifically described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Upon request, Wix will provide you with information about any Personal Information it may hold. You can access, correct or request deletion of your Personal Information by following the instructions provided in the articles in this Help Center: “GDPR: Recovering Your Wix Account Data” or “GDPR: Permanent Deletion of Your Account Wix". We will respond to your request within the time limit imposed by local law or within a reasonable time.

Note that permanently deleting your Wix account erases all of your information from Wix's databases. Once this process is completed, you will no longer be able to use any of your Wix Services, your User Account and all data therein will be permanently deleted, and in the future Wix will not be able to reinstate your account. or recover your data. If you subsequently contact Wix Support, the system will not recognize your account and Support agents will not be able to locate the deleted account.
 
5.3 Data Localization Obligations (Wix.com Ltd): If you reside in a jurisdiction where “data localization” or “data residency” is mandatory (i.e., a requirement that Personal Information of its residents are kept within the territorial limits of that jurisdiction), and this fact is brought to our attention, we may maintain your Personal Information within those territorial limits, if we were legally obliged to do so.
You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.

6. Sharing Personal Information with third parties

6.1. Third-party services:

We may share our visitors' information with various third parties, including certain service providers, law enforcement officers and application developers.
Lyon Meeting uses third-party services such as Google Analytics or other applications offered by Wix App Market.
Our host Wix has established partnerships with several selected service providers, whose services and solutions complement, facilitate and improve its own. These include server hosting and colocation services, communications and content delivery networks (CDN), IT and data security services, billing and payment processing, data registrars, domain names, fraud detection and prevention services, web analytics, email distribution and monitoring, session recording and remote access, performance measurement, optimization data and marketing, content delivery and our legal and financial advisors (together, the “Third Party Services”).
 
These Third Party Services may receive, or otherwise have access to, Personal Information from our Visitors and Lyon Meeting, in whole or in part - depending on each of their particular roles and purposes in facilitating and improving our Services and our business, and they may only use them for these purposes.
 
Wix reports Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. Wix remains particularly liable under the Privacy Shield Principles if third party agents it engages to process Personal Information on its behalf do so in a manner contrary to the Principles, unless Wix demonstrates that it is not not responsible for the events giving rise to the damage.

6.2. Law enforcement, requests and legal obligations:

Where local data protection laws permit, Lyon Meeting may disclose, or otherwise permit others to access, your Personal Information pursuant to a legal request, such as a court summons, a proceeding judicial, search warrant or order, or pursuant to applicable law, if we, in good faith, believe that the law requires us to do so, with or without notice to you.

6.3. Protection of rights and security:

Lyon Meeting may share your Personal Information with others if we believe in good faith that this contributes to protecting the rights, security of property and people at Lyon Meeting, any of its Visitors, or any person in general, with or without notification to you.

6.4. Social media features and framed pages

Our Services include certain social media features, widgets and bundling, such as “Facebook Connect” or “Google Sign-In” features, “Facebook Like” and “Share this” buttons or other interactive mini-programs ( “Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website and set a cookie to enable their proper functioning. Social Media Features are hosted either by a third party or on our Services. Your interactions with these third-party Social Media Features are governed by their policies and not ours.
 
In addition, our Services may allow you to share your Personal Information directly with third parties, such as through in-page framing techniques delivering content to or from Third Party Services or others, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information through these Frames, you are in fact providing it to those third parties and not to us, and such interactions, like such sharing, are governed by the policies of those third parties. and not by ours.

6.5. Wix apps and/or third-party apps:
 
By installing certain Wix apps and/or third-party applications, Lyon Meeting also authorizes its provider to share and/or access certain non-personal information as well as personal information relating to Lyon Meeting and/or its visitors. This information includes, among other things, contact information, messages, professional solicitations and certain activities on the Services and/or the Lyon Meeting Website which are retained and, subsequently, accessible by Lyon Meeting.

For more details on what personal information may be collected and shared, see the Wix App Market Terms of Service.
 
To increase the protection of Lyon Meeting's privacy and yours, Wix prohibits any Third Party Developer, by contractual means, from assembling Personal Information collected on different Lyon Meeting Websites and Services and from sharing Personal Information from Lyon Meeting. visitors other than with other Apps installed on the same Lyon Meeting Website or Service and in line with the objectives of the same Lyon Meeting Website or Service.

7. Use of cookies and other tracking technologies

Lyon Meeting and its commercial, analytical and technological partners use certain monitoring and tracking technologies (such as cookies, beacons, pixels, markers and scripts). These technologies are used to continually preserve, provide and improve our Services and provide a much better experience for our Visitors. Thanks to these technologies, we are, for example, able to preserve and trace the preferences and authenticated sessions of our Visitors to better secure our Services, detect technical problems, usage trends and campaign effectiveness, as well as to monitor and improve the overall performance of our Services.

Please note that Third Party Services that place cookies or use other tracking technologies through our Services may have their own policies regarding how they collect and store information. These practices are not covered by our Privacy Policy and are beyond our control.
 
Cookies: To function properly, some of these technologies require a small data file (“cookie”) to be downloaded and stored on your device. By default, we use several permanent cookies for the purposes of security, storing visitor preferences, monitoring the operation of our services and commercial campaigns, and, generally, delivering and improving our Services.
If you wish to delete or block any of these cookies, please refer to the help and support area of your Internet browser for instructions on how to locate the file or directory in which it is stored. Information on deleting or controlling cookies is also available at www.AboutCookies.org (note that this website is not provided by Lyon Meeting, and we therefore cannot guarantee its accuracy, completeness, or availability ).
 
Please note that deleting our cookies, or deactivating cookies or tracking technologies in advance, may prevent you from accessing certain areas or features of our Services, or affect your user experience in different ways.

Kind :
• Cookies: Cookies that Wix places on your site.
• Third-party cookies: Cookies placed and used by third parties.

Duration :
• Session cookies (short-lived): These cookies are deleted when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session ID which does not personally identify the user.
• Persistent cookies (permanent or stored): These cookies are stored on a site visitor's hard drive until they expire (on a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as internet browsing behavior or the user's preferences for a specific site.

Category :
• Strictly necessary cookies: These are cookies that allow your visitors to navigate your site. They are also necessary for security reasons.
• Functional cookies: These cookies “remember” registered visitors/customers in order to improve their user experience.
 
For more information on cookies you can consult this website: https://www.allaboutcookies.org/fr/.
 
You can consult our cookies via this link: https://support.wix.com/fr/article/cookies-et-votre-site-wix

The following links explain how to access cookie settings in different browsers:
• Cookie settings in Firefox
• Cookie settings in Internet Explorer
• Cookie settings in Google Chrome
• Cookie settings in Safari (OS X)
• Cookie settings in Safari (iOS)
• Cookie settings in Android
 
To no longer be tracked by Google Analytics on all websites, visit the following link: https://tools.google.com/dlpage/gaoptout?hl=fr.
 
Clear GIFs: We and certain Third Party Services may employ a software technology called clear GIFs (or web beacons/pixel tags), which allows us to improve our Services by measuring their effectiveness and operation. Clear gifs, which are small graphic elements with a unique identifier, function similarly to cookies, but are not stored on your device but rather integrated into our Services.

Flash and HTML5: We and certain Third Party Services may also use certain tracking technologies known as “Flash cookies” and “HTML5 cookies,” primarily for advertising purposes. Different browsers may offer their own management tools for removing and blocking these technologies.
For more information on managing Flash cookies go to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (note that this website is not provided by Lyon Meeting, and that we therefore cannot guarantee its accuracy, completeness or availability).

Before disclosing the required Personal Information, we may ask you for additional information to confirm your identity or for security reasons. We reserve the right to charge fees where permitted by law (e.g. if your request is unfounded or excessive).
You have the right to lodge a complaint with your local data protection supervisory authority (but we still recommend that you contact us first).
 
If you are a Lyon Meeting Visitor, and would like to receive a copy of, access, and/or ask us to make corrections to the Personal Information you have stored with us, or request details of the Personal Information ( where applicable) about you, which we have disclosed to third parties for direct marketing purposes. You can send us your request by email hb940-sb@accor.com or by post to Lyon Meeting, 2 place Kellermann 69600 OULLINS. We will use reasonable efforts to promptly comply with your request (unless we need additional information to satisfy your request), subject to legal considerations and other approvals.
 
Where permitted, you may also correct, update or remove portions of this Personal Information through your member account settings on our website.
If you wish to: access, correct, modify or delete personal information that we have about you, you are invited to contact us at hb940-sb@accor.com or send us a letter to Lyon Meeting, 2 place Kellermann 69600 OULLINS.

10. Questions and Complaints
 
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we are not complying with this Privacy Policy, or any laws applicable data protection regulations, contact us - the necessary information for this can be found at the end of this Privacy Policy.
 
Our Data Protection Officer will investigate your complaint and determine whether a breach has occurred, and if so, what action to take.
We take all privacy-related complaints seriously and make every reasonable effort to respond promptly. Our target response time is 30 days.
 
We expect our procedure to provide a fair and rapid response to your complaint. However, if you are not satisfied, you can also lodge a complaint with your local data protection supervisory authority.
 
You can lodge a complaint with your local data protection supervisory authority at any time, however we recommend that you contact us first so that we can resolve it.
 
11. Data retention
 
We may retain your Personal Information for as long as necessary to provide our Services to you, as described in this Privacy Policy.
 
We may still retain this Personal Information as reasonably necessary to comply with our legal obligations, resolve disputes about you, prevent fraud and abuse, enforce our contracts and/or protect our legitimate interests.
 
We have a data retention policy that we apply to information entrusted to us. When your Personal Information is no longer required, we ensure its permanent deletion.
 
12. Security
 
Lyon Meeting has implemented security measures intended to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer secure HTTPS access to our site.
If you have any questions about the security of our Services, contact us at hb940-sb@accor.com.